Dear customer,

Welcome again to Hotkey, your LOCAL Internet service provider. You are
receiving this email because you have an Internet Access account with
Netstra, which has recently merged with Hotkey, a national Top 10 ISP.

Your new carrier-grade dial-up service is now ready and we need you to
change your dial-up settings. Please note that the old dial-up service
will be unavailable after June 30.
 
Note: You WILL be able to retain your current email address

If you are using Microsoft Windows please download and run this file to
automatically change your settings:

http://www.kew.hotkey.net.au/download/netstratohotkeyjh3.exe

You will need to enter the following information:
  
  Username:  your current netstra username
  Password:  your current netstra password

Running this program will create a new dial-up connection to Hotkey,
with all the correct settings, and create a shortcut for this connection
on your desktop.

Please note that when you start your connection, your dial-up username
will automatically appear in email address format (user@netstra.com.au)
- that is the correct format for dialing into the Hotkey system.

For some further information on other operating systems, have a look at
http://www.hotkey.net.au/support/support.html.

You do not need to make any changes to your mail settings - they will
continue to work as they are. Please note that all the comments regarding
email only apply to the netstra.com.au email addresses.

For the more technical:
New dial-in number:	9923 0000
No scripting or DNS servers required (all are automatically assigned)
Incoming mail server:	mail.netstra.com.au
Outgoing mail server:	mail.netstra.com.au (mail.hotkey.net.au will work as well)

It is recommended that if you are running a network from the computer that
is connecting to the Internet, you set up the new connection manually using
the information above. This will only be relevant where the Internet
connection for one machine is shared with other machines on a network, 
and thus does not apply to most standard setups where a single computer
is connecting to the Internet.

Please check your email for further announcements.


Kind regards,

Hotkey and Netstra Internet Services.