Important - Great News !


Dear Netstra users,

As you may know, Hotkey Internet Services, a national top 10 ISP, has
recently purchased Netstra, and we are delighted to provide you with
your Internet needs.

Hotkey Internet Services operates as a national franchise company - this
enables us to provide you with the strength of an Australia-wide
telecommunications company, combined with the friendly service of your
local franchisee.

You will enjoy continuity of service, and access to business services not
previously available through Netstra.

Hotkey will continue to maintain your current Netstra email address and
your domain address (if you have one)

We will be doing everything we can to make the transition to Hotkey as
smooth and pleasant as possible. Please be assured we will maintain your
Internet service - the only change will be to the dial in number you have
to use.  This is not a complicated procedure and we will contact you when
this is to happen. This will upgrade your connection to Hotkey's
state-of-the-art national network.

Hotkey will be honouring all hosting and dial up access that you have
pre-paid and will have records of account balances to ensure you get
what you paid for. Any invoices you receive should be paid to the
respective parties. For those who pay by credit card this will be taken
care of automatically.

Please do not reply to this e-mail as it is an auto-responder. For
technical support and accounts enquiries, please call the Doncaster
Hotkey Franchise on 9841 5030 if you are in the Doncaster, Knox,
Mooroolbark, Ivanhoe, Outer South East Melbourne, Warrandyte, Preston,
Sunbury or Forest Hills areas or the Kew Hotkey Franchise on 9853 6400
if elsewhere.


Hotkey offers its members other advantages including:

* A full range of business services including web hosting and online
   data backup
* High speed broadband services including ISDN, ADSL and Satellite
* Personalised local service through locally operated franchises
* A reliable, secure and private service
* 100 PoPs all around Australia, 2,500 around the world
* Access to Additional Mailboxes
* Access to Global Roaming
* Access to email through a web based mail server

Hotkey would like to welcome you to our network and our unique way of
doing business.
We look forward to being your ISP for a long time to come!


Kind regards,

The Hotkey Internet Services Team